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CRM Dynamics 365
Permissions in Microsoft Dynamics 365 CRM

Entities in Microsoft Dynamics 365 Customer Relationship Management (CRM) serve as the foundational components for storing and organizing data. For enhanced data security and controlled access to entities, Dynamics 365 CRM offers a robust permission model. This blog article will focus on the different permissions available in Dynamics 365 CRM entities, such as read, write, append, append to, and more. It is essential to comprehend these permissions for efficient data access management and to ensure data integrity in your CRM system.

Read Permission: 

The read permission allows users to view the data in a specific entity. When a user has read permission on an entity, they can access the entity’s records and view the fields and related data associated with those records. However, users with only read permission cannot modify or delete the records. 

Write Permission: 

The write permission allows users to modify the data within an entity. Users with written permission can update fields, change values, and edit records in the entity. Permission is essential for users who need to make changes or update the data stored in an entity. 

Append Permission: 

The append permission enables users to create related records associated with the primary entity. For example, if an entity represents a contact, users with append permission can create related records such as activities, notes, or tasks linked to that contact. Append permission is particularly useful when adding additional information or related records to an entity is needed. 

Append To Permission: 

The append to permission is the counterpart of the append permission. Users with append to permission can associate existing records of another entity with the current entity. This permission allows users to establish relationships between entities by linking records. For instance, a user with append to permission on a contact entity can link existing records from the account entity to that contact. 

Delete Permission: 

The delete permission grants users the ability to remove records from an entity. When a user has to delete permission on an entity, they can permanently delete records within that entity. It is essential to carefully manage delete permissions to prevent accidental or unauthorized data removal. 

Assign Permission: 

The assign permission allows users to reassign or change the ownership of records within an entity. Users with assigned permission can transfer ownership of records to other users or teams, allowing for efficient delegation and collaboration in managing data across the CRM system. 

Share Permission: 

The share permission allows users to share specific records with other users or teams. When users have share permission on an entity, they can grant access to individual records to extend data visibility to specific stakeholders. This permission applies when data needs to be shared selectively while maintaining overall control. 


In Dynamics 365 CRM, Microsoft offers a robust permission model that effectively controls data access and maintains data integrity within entities. It is essential to clearly understand the various types of permissions available, including read, write, append, append to, delete, assign, and share. This is vital for managing data security and collaboration in your CRM system. By configuring permissions based on user roles and responsibilities, organizations can ensure appropriate access to data while upholding data privacy and governance within Dynamics 365 CRM.

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Abdul Wasay